AI assistants for property-management offices
Property-management offices live in the inbox and on the maintenance board: tenant questions, work orders, vendor windows, and follow-up that cannot wait until someone in another time zone starts their shift. StaffBots is a self-serve set of AI virtual assistants for that office work — support, scheduling, dispatch, and admin — so you are not hiring another offshore VA just to keep the queue moving.
Start with Starter — $299/mo · Get Dispatch VA — $799/mo · See all plans
The work this usually sits with a VA or dispatcher
A property-management assistant is often hired to:
- Answer routine tenant questions from your house rules and FAQs
- Take in maintenance requests and turn them into work orders
- Schedule vendors or in-house technicians and confirm the window
- Follow up when a resident or vendor has gone quiet
- Keep a simple record of what was asked and what was promised
That is a different job from running a home-service trade shop, and it is also different from real-estate sales. The unit of work here is the work order and the resident conversation, across a portfolio, not a single truck's job board.
How StaffBots fits
- Support handles inbound questions from the materials you provide, and flags exceptions for a person.
- Scheduling books and confirms vendor or technician windows.
- Dispatch (on Dispatch VA or Business in a Box) puts maintenance jobs on a board and helps with assignment and status updates.
- Admin keeps reminders and records from living only in a chat thread.
- Lead follow-up (Business in a Box) is useful if you also follow up on owner or leasing inquiries — it is not a leasing-compliance product.
StaffBots is not a property-management platform and does not replace your existing PM software. It is the assistant layer around it.
Which plan to start with
- Starter ($299/mo) — inbox, scheduling, and admin for a smaller office. Checkout.
- Dispatch VA ($799/mo) — when the maintenance board is the painful seat. Checkout.
- Business in a Box ($1,499/mo + $1,000 setup) — when you want the full suite, including lead follow-up. Checkout.
Optional Human Supervisor ($500/mo) is contact-only: email hello@staffbots.ai.
Frequently asked questions
Can StaffBots replace my property-management office assistant?
StaffBots can cover a lot of the repeatable work that office usually gives an offshore VA: tenant questions from your materials, work-order intake, vendor scheduling, and follow-up. It is software, not a property manager, and it is not a replacement for judgment-heavy resident issues, legal notices, or owner reporting you still want a person to handle.
Does StaffBots dispatch maintenance technicians?
Yes — Dispatch VA ($799/mo) is built for intake, assignment, and status updates, which is how many property managers run in-house or vendor maintenance. Start there if the maintenance board is the main gap. Email hello@staffbots.ai if you want the optional Human Supervisor add-on ($500/mo, contact-only).
Is StaffBots a property-management platform like AppFolio or Buildium?
No. StaffBots is the virtual-assistant and dispatch layer, not a full property-management system. Keep your existing PM software; use StaffBots for the work you would have hired a person to do in and around it.
Which plan should a property-management company start with?
Starter ($299/mo) if the gap is inbox and scheduling. Dispatch VA ($799/mo) if maintenance work orders and technician assignment are the daily load. Business in a Box ($1,499/mo + $1,000 setup) if you also want lead follow-up and admin in the same suite.
Get started
Questions or a walkthrough: hello@staffbots.ai. Human Supervisor ($500/mo) is contact-only — email the same address.
See also field services, home services, and StaffBots vs an offshore VA.