---
title: "AI Support Assistant for Small Business | StaffBots"
description: "A StaffBots AI support assistant handles customer questions, follow-up, and inbox triage so small businesses do not have to staff every hour with an offshore VA."
path: /support
h1: "AI support that covers the front office"
---

# AI support that covers the front office

A StaffBots support assistant takes the front-office load that usually sits with an offshore VA or a receptionist: questions, follow-up, and inbox triage. You set the instructions; the dashboard shows what was handled and what needs a person.

**[Start with Starter — $299/mo](https://buy.stripe.com/5kQ6oGas18p67dQ8gRcAo01)** · [See pricing](/pricing) · [Home-service teams](/industries/home-services)

## What the support assistant does

- Answer routine customer and client questions from your materials
- Triage the inbox so urgent messages are not buried
- Follow up when someone is waiting on a status, a booking, or a next step
- Hand exceptions to you — or to a [Human Supervisor](/pricing#human-supervisor)

Pair support with [scheduling](/scheduling) when the same person used to book and answer, or with [dispatch](/dispatch) when the front office and the board are the same desk.

## Who it is for

Small businesses that wanted a receptionist or a general VA to “just cover the inbox.” That includes [home services](/industries/home-services), [agencies](/industries/agencies) handling client messages, and operators who get the same questions all day.

## Which plan includes support

Support is part of [Starter](/pricing#starter) at $299/mo, [Dispatch VA](/pricing#dispatch) at $799/mo, and [Business in a Box](/pricing#business-in-a-box) at $1,499/mo + $1,000 setup. Most teams that only need a front-office assistant should start on Starter.

**[Start with Starter — $299/mo](https://buy.stripe.com/5kQ6oGas18p67dQ8gRcAo01)**

Still comparing with a person? [StaffBots vs an offshore VA](/vs-offshore-va). Questions: [hello@staffbots.ai](mailto:hello@staffbots.ai).