---
title: "AI Front Desk Assistant for Medical and Dental Offices | StaffBots"
description: "StaffBots can help medical and dental offices with appointment scheduling, reminders, and routine front-desk questions from your approved materials. Not a clinical product."
path: /industries/medical-dental
h1: "AI help for the medical and dental front desk"
---

# AI help for the medical and dental front desk

Medical and dental offices often hire a front-desk coordinator or an offshore VA to book appointments, send reminders, and answer the same questions about hours, directions, and forms. StaffBots can take that *office* work — [scheduling](/scheduling), [support](/support), and [admin](/ai-admin) — as self-serve software.

This is not a clinical product. StaffBots does not diagnose, give treatment advice, or claim HIPAA certification or EHR status. Your practice remains responsible for privacy, security, and the rules that apply to your office.

**[Start with Starter — $299/mo](https://buy.stripe.com/5kQ6oGas18p67dQ8gRcAo01)** · [See all plans](/pricing)

## What belongs at the front desk — and what does not

Appropriate use:

- Appointment booking, confirmations, and reminders from your rules
- Routine questions answered only from materials you provide
- New-patient inquiry follow-up (Business in a Box) using approved language
- Flagging anything clinical, urgent, or unclear for a person

Not appropriate:

- Symptom checking, clinical advice, or “should I come in?” guidance beyond a script you have written and a person has approved
- Insurance adjudication, medical coding, or charting
- Replacing a trained receptionist for distressed or complex callers you want a human to take

## Which plan to start with

- **Starter ($299/mo)** — the usual first plan for scheduling, support, and admin. [Checkout](https://buy.stripe.com/5kQ6oGas18p67dQ8gRcAo01).
- **Business in a Box ($1,499/mo + $1,000 setup)** — if new-patient follow-up is also in scope. [Checkout](https://buy.stripe.com/fZu5kCgQp8p6aq2eFfcAo03).

Email [hello@staffbots.ai](mailto:hello@staffbots.ai) for a walkthrough or to add Human Supervisor ($500/mo, contact-only).

## Frequently asked questions

### Is StaffBots a medical or dental product? Is it HIPAA certified?

No. StaffBots is a general-purpose AI virtual assistant suite. This page is about front-desk work — appointments, reminders, and routine questions from your approved materials. StaffBots does not claim to be a medical device, an EHR, or HIPAA certified. Your practice is responsible for privacy, security, and any rules that apply to your office.

### What can it do at a medical or dental front desk?

Scheduling and reminders for appointments, and support-style answers drawn from materials you provide (hours, directions, what to bring). It should not give clinical advice, interpret symptoms, or handle insurance adjudication.

### Should a clinic use StaffBots instead of its practice-management software?

No. Keep your practice-management or EHR system. StaffBots is the assistant layer for work you might otherwise give a front-desk hire or an offshore VA, not a replacement for clinical or billing systems.

### Which plan is appropriate?

Most front-desk use starts on Starter ($299/mo) for scheduling, support, and admin. Business in a Box ($1,499/mo + $1,000 setup) adds lead follow-up if you also follow up on new-patient inquiries. Dispatch VA is usually a better fit for field or delivery operations than for a clinic waiting room.

## Get started

- [Starter — $299/mo](https://buy.stripe.com/5kQ6oGas18p67dQ8gRcAo01)
- [Business in a Box — $1,499/mo + $1,000 setup](https://buy.stripe.com/fZu5kCgQp8p6aq2eFfcAo03)

Questions or a walkthrough: [hello@staffbots.ai](mailto:hello@staffbots.ai). Human Supervisor ($500/mo) is contact-only — email the same address.

Official product facts: [/facts](/facts).