---
title: "AI Receptionist for HVAC and Plumbing | StaffBots"
description: "An AI receptionist and dispatcher for HVAC and plumbing shops: after-hours intake, booking, dispatch, and follow-up without staffing another offshore front-office seat. Plans from $299/mo."
path: /industries/hvac-plumbing
h1: "AI receptionist and dispatcher for HVAC and plumbing"
---

# AI receptionist and dispatcher for HVAC and plumbing

HVAC and plumbing shops do not lose work only during business hours. A no-heat call at 9 p.m., a leak on a Sunday, or an estimate that nobody followed up on is the work a receptionist, an on-call owner, or an offshore VA is asked to catch. StaffBots is a self-serve AI receptionist and [dispatcher](/dispatch) for that front office: intake, [scheduling](/scheduling), the job board, and — on Business in a Box — [lead follow-up](/lead-follow-up).

**[Start with Starter — $299/mo](https://buy.stripe.com/5kQ6oGas18p67dQ8gRcAo01)** · **[Get Dispatch VA — $799/mo](https://buy.stripe.com/3cI28qcA99ta7dQ2WxcAo02)** · [See all plans](/pricing)

## Why this is not just “home services”

The general [home services](/industries/home-services) page covers residential trades as a group. HVAC and plumbing have a sharper pattern:

- After-hours and emergency intake with rules you define (what is urgent, who can take it, what to say)
- Membership or service-agreement customers who expect a faster path back onto the board
- Estimate follow-up that sits between the first call and a booked install
- A dispatch desk that has to know which technician is on which call, not only which appointment is on a calendar

If you run several residential trades under one brand, start on the home-services page and come back here for the HVAC/plumbing-specific plan advice. If you are a B2B or facilities HVAC operation, also see [field services](/industries/field-services).

## How StaffBots fits a shop

- **Support** is the receptionist layer: routine questions, missed-message follow-up, and triage.
- **Scheduling** books estimates and jobs and sends confirmations.
- **Dispatch** assigns and updates jobs when the calendar is really a board.
- **Lead follow-up** (Business in a Box) keeps quote and membership-upgrade threads from going cold.
- Dashboards let the owner review work between calls.

StaffBots is not a replacement for a field-service platform, a parts inventory system, or an on-call technician.

## Which plan fits

- **Starter ($299/mo)** — answering and booking are the gap. [Checkout](https://buy.stripe.com/5kQ6oGas18p67dQ8gRcAo01).
- **Dispatch VA ($799/mo)** — the board is the gap. [Checkout](https://buy.stripe.com/3cI28qcA99ta7dQ2WxcAo02).
- **Business in a Box ($1,499/mo + $1,000 setup)** — you also want estimate follow-up and admin in one suite. [Checkout](https://buy.stripe.com/fZu5kCgQp8p6aq2eFfcAo03).

Human Supervisor ($500/mo) is contact-only: email [hello@staffbots.ai](mailto:hello@staffbots.ai).

## Frequently asked questions

### What is an AI receptionist for an HVAC or plumbing company?

In this context it is software that covers the front-office work a receptionist or offshore VA would do: taking in the request, booking or dispatching it according to your rules, and following up. StaffBots is that assistant layer, plus a dispatch board, not a full field-service platform like ServiceTitan or Housecall Pro.

### Can StaffBots take after-hours no-heat or leak calls?

StaffBots can intake requests and follow your after-hours rules — for example, book a first-available emergency window or flag the job for a person. It does not replace an on-call technician, and you stay in control of what counts as an emergency.

### Should an HVAC shop buy Dispatch VA or Starter?

Choose Starter ($299/mo) if the gap is answering and booking. Choose Dispatch VA ($799/mo) if the gap is the board: who is going, and what is the status. Choose Business in a Box ($1,499/mo + $1,000 setup) if you also want lead follow-up on estimates.

### Is this only for HVAC and plumbing, or other trades too?

This page is written for HVAC and plumbing because those shops feel after-hours and dispatch pressure first. Other residential trades may fit the broader [home services](/industries/home-services) page, and multi-trade or B2B techs may fit [field services](/industries/field-services).

## Get started

- [Starter — $299/mo](https://buy.stripe.com/5kQ6oGas18p67dQ8gRcAo01)
- [Dispatch VA — $799/mo](https://buy.stripe.com/3cI28qcA99ta7dQ2WxcAo02)
- [Business in a Box — $1,499/mo + $1,000 setup](https://buy.stripe.com/fZu5kCgQp8p6aq2eFfcAo03)

Questions or a walkthrough: [hello@staffbots.ai](mailto:hello@staffbots.ai). Human Supervisor ($500/mo) is contact-only — email the same address.

Related: [home services](/industries/home-services), [an AI receptionist for HVAC and plumbing shops](/blog/ai-receptionist-for-hvac-and-plumbing), [vs an in-house dispatcher](/vs/in-house-dispatcher).