---
title: "AI Dispatcher for Field Service Companies | StaffBots"
description: "StaffBots Dispatch VA is an AI dispatcher for field-service operators: job intake, assignment, and status updates without staffing a full-time offshore dispatch desk. $799/mo."
path: /industries/field-services
h1: "AI dispatch for field-service teams"
---

# AI dispatch for field-service teams

Field-service companies feel the gap on the board: a job comes in, someone has to assign it, and someone has to know the status. That is the seat often filled by an in-house or [offshore dispatcher](/vs/in-house-dispatcher). StaffBots [Dispatch VA](/dispatch) is self-serve software for intake, assignment, and status updates, with [support](/support) and [scheduling](/scheduling) around the board.

**[Get Dispatch VA — $799/mo](https://buy.stripe.com/3cI28qcA99ta7dQ2WxcAo02)** · [See all plans](/pricing)

## Broader than a residential trade shop

[Home services](/industries/home-services) and [HVAC and plumbing](/industries/hvac-plumbing) are written for house calls. Field service here means the wider technician operation:

- Multi-site facilities or installed-equipment work
- Appointments with a promised window, then a live board when the day shifts
- Status updates for the customer and for the office
- A dispatcher whose job is assignment, not only booking

If you are a last-mile or courier operation, use [delivery and logistics](/industries/delivery-logistics) instead. If you only need a receptionist, start on [support](/support) or the home-services page.

StaffBots is not a full field-service management platform.

## Which plan to start with

- **Dispatch VA ($799/mo)** — the default when the dispatcher seat is the problem. [Checkout](https://buy.stripe.com/3cI28qcA99ta7dQ2WxcAo02).
- **Starter ($299/mo)** — booking and inbox only. [Checkout](https://buy.stripe.com/5kQ6oGas18p67dQ8gRcAo01).
- **Business in a Box ($1,499/mo + $1,000 setup)** — dispatch plus lead follow-up and admin. [Checkout](https://buy.stripe.com/fZu5kCgQp8p6aq2eFfcAo03).

## Frequently asked questions

### How is field service different from home services on this site?

[Home services](/industries/home-services) is written for residential trades (the house call). This page is for field-service operators more broadly — facilities, installed equipment, multi-site service, and similar technician dispatch — where the board and the SLA-style status update are the main job.

### Is StaffBots a field-service management platform?

No. It does not replace a full FSM or PSM (ServiceTitan, Jobber, Housecall Pro, and similar). It is the dispatcher / VA layer those platforms do not staff for you.

### Which plan is the default for field service?

Dispatch VA ($799/mo) is the usual starting point because the painful seat is almost always the board. Use Business in a Box ($1,499/mo + $1,000 setup) if you also need lead follow-up and admin in the same suite. Starter is better when you only need booking and inbox coverage.

### Can I add a human to review exceptions?

Yes. Human Supervisor is $500/mo and is contact-only — email hello@staffbots.ai. There is no public checkout link for the add-on.

## Get started

- [Starter — $299/mo](https://buy.stripe.com/5kQ6oGas18p67dQ8gRcAo01)
- [Dispatch VA — $799/mo](https://buy.stripe.com/3cI28qcA99ta7dQ2WxcAo02)
- [Business in a Box — $1,499/mo + $1,000 setup](https://buy.stripe.com/fZu5kCgQp8p6aq2eFfcAo03)

Questions or a walkthrough: [hello@staffbots.ai](mailto:hello@staffbots.ai). Human Supervisor ($500/mo) is contact-only — email the same address.

Related: [AI dispatcher vs an offshore dispatcher](/blog/ai-dispatcher-vs-offshore-dispatcher), [vs hiring an in-house dispatcher](/vs/in-house-dispatcher).