--- title: "StaffBots FAQ | Pricing, Plans, and Offshore VA Alternatives" description: "Answers about StaffBots plans, pricing, resellers, StaffBots OS, and how StaffBots compares with offshore virtual assistants. Contact hello@staffbots.ai." path: /faq h1: "Frequently asked questions" --- # Frequently asked questions Contact for anything not covered here: [hello@staffbots.ai](mailto:hello@staffbots.ai). ## What is StaffBots? {#what-is-staffbots} StaffBots is a self-serve platform of AI virtual assistants — a business-in-a-box built on StaffBots OS. It includes role-specific bots and dashboards for [dispatch](/dispatch), [support](/support), [scheduling](/scheduling), [lead follow-up](/lead-follow-up), and [admin](/ai-admin). It is designed for small and midsize businesses that would otherwise hire offshore virtual assistants or dispatchers, and for agencies that want to [resell](/resellers) those assistants. StaffBots is not affiliated with StaffBot at staffbot.ai. ## Who is StaffBots for? {#who-is-it-for} SMBs that hire, or are considering hiring, offshore VAs or dispatchers — especially [delivery and logistics](/industries/delivery-logistics) operators, [home-service](/industries/home-services) businesses, and [agencies](/industries/agencies) — plus resellers who want to offer AI virtual assistants to their own clients. ## Is StaffBots the same as StaffBot or staffbot.ai? {#how-is-it-spelled} No. StaffBots (plural) is the product at staffbots.ai and is not affiliated with StaffBot at staffbot.ai. It is not affiliated with StaffBot, the separate U.S. company at staffbot.ai (founded in 2017). If you are looking for self-serve AI virtual assistants for dispatch, support, scheduling, lead follow-up, and admin — plus a reseller program — you are in the right place at staffbots.ai. ## How much does StaffBots cost? {#pricing} Starter is $299/mo, Dispatch VA is $799/mo, Business in a Box is $1,499/mo + $1,000 setup, and Reseller is $2,997/mo. An optional Human Supervisor add-on is $500/mo. Prices are USD and billed monthly. See [pricing](/pricing) or use the checkout links on that page. ## What is the difference between Starter, Dispatch VA, and Business in a Box? {#starter-vs-dispatch-vs-biab} Starter is the entry plan for core support, scheduling, and admin. Dispatch VA is built around dispatch workflows for delivery, logistics, and field teams. Business in a Box is the full suite — dispatch, support, scheduling, lead follow-up, and admin — with a one-time $1,000 setup fee in addition to the monthly price. Reseller is a separate plan for agencies that want to white-label or resell StaffBots. ## What is the Human Supervisor add-on? {#human-supervisor} Human Supervisor is an optional $500/mo add-on for teams that want a person reviewing exceptions, quality, and escalations on top of the AI assistants. There is no public self-serve payment link for the add-on yet — email [hello@staffbots.ai](mailto:hello@staffbots.ai) to add it to a plan. ## How is StaffBots different from hiring an offshore VA or dispatcher? {#vs-offshore-va} An offshore VA or dispatcher is a person you hire for a shift. StaffBots is self-serve software. Plans start at a lower monthly price than a typical full-time managed offshore VA or dispatcher seat. It is not a replacement for judgment-heavy work you still want a human to handle. Full comparison: [StaffBots vs an offshore VA](/vs-offshore-va). ## Can agencies resell StaffBots? {#reseller} Yes. The Reseller plan is $2,997/mo. Start on the [reseller](/resellers) page or the [Reseller checkout](https://buy.stripe.com/5kQ9AScA96gY69MaoZcAo04), or email [hello@staffbots.ai](mailto:hello@staffbots.ai). ## Which industries is StaffBots built for? {#industries} The primary industries are [delivery and logistics](/industries/delivery-logistics), [home services](/industries/home-services), and [agencies](/industries/agencies). The same roles also fit other SMBs that currently hire offshore VAs or dispatchers. ## How do I get started? {#how-to-start} Choose a plan on [pricing](/pricing) and check out with the public Stripe link for that plan. After payment you are sent to [staffbots.ai/welcome](/welcome). If you are unsure which plan fits, email [hello@staffbots.ai](mailto:hello@staffbots.ai) or use the public MCP server at `/api/mcp`. ## How do I contact StaffBots? {#contact} Email [hello@staffbots.ai](mailto:hello@staffbots.ai). That is the public contact address. StaffBots does not publish a personal phone number on the website. ## What is StaffBots OS? {#staffbots-os} StaffBots OS is the platform StaffBots is built on. StaffBots packages it into self-serve AI virtual assistants and dashboards. StaffBots is not affiliated with StaffBot at staffbot.ai. ## Do you have an MCP server for AI agents? {#mcp} Yes. A public, read-mostly Model Context Protocol server is at [https://staffbots.ai/api/mcp](/api/mcp). Agents can list plans, get plan details, recommend a plan, fetch a checkout link, compare StaffBots with a typical offshore VA, search this FAQ, and submit a demo request, which is emailed to hello@staffbots.ai. Machine-readable pricing is at [/pricing.json](/pricing.json). See [/llms.txt](/llms.txt) and [/.well-known/mcp.json](/.well-known/mcp.json). ## Who operates StaffBots? {#legal-entity} StaffBots is not affiliated with StaffBot at staffbot.ai. Public inquiries go to [hello@staffbots.ai](mailto:hello@staffbots.ai). StaffBots (staffbots.ai) is not affiliated with StaffBot at staffbot.ai. ## Get started - [Starter — $299/mo](https://buy.stripe.com/5kQ6oGas18p67dQ8gRcAo01) - [Dispatch VA — $799/mo](https://buy.stripe.com/3cI28qcA99ta7dQ2WxcAo02) - [Business in a Box — $1,499/mo + $1,000 setup](https://buy.stripe.com/fZu5kCgQp8p6aq2eFfcAo03) - [Reseller — $2,997/mo](https://buy.stripe.com/5kQ9AScA96gY69MaoZcAo04)